Returns & Refunds

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Returns Policy

  • If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below
  • Please note that some products are not eligible for a return if the product is “No longer needed”
  • For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable).

Conditions for Returns

  • The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
  • The product must include the original tags, user manual, warranty cards, freebies and accessories.
  • The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Bohribazar packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box

You will always find the relevant terms on the product page (Return Policy tab).

Beauty & Health

Category Return Window & Exception Cases
Beauty, Personal Care & Health Non-returnable
Hair Removal & Electronic Accessories 7 Days; Replacement only
Not eligible for return if the item is “No longer needed”
If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.
For device-related issues after usage please contact the brand warranty provider directly (if applicable).

Home & Living

Category Return Window & Exception Cases
Bedding, Bath & Home Décor 7 Days; Return and refund. No questions asked
Custom made items labeled as non-returnable on their product detail pages can’t be returned
Lawn & Garden, Home Improvements, Household & Home Storage Supplies 7 Days; Return and refund
Not eligible for return if the item is “No longer needed”
Kitchen & Dining, Furniture & Lighting 7 Days; Replacement Only
Not eligible for return if the item is “No longer needed”
If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.

Sports & Travel

Category Return Window & Exception Cases
Clothing, Apparel & Shoes 7 Days; Return and refund. No questions asked
Outdoor Equipments,Team & Racket Sports 7 Days; Return and refund
Not eligible for return if the item is “No longer needed”
Fitness & Other Sports Equipment 7 Days; Replacement only
Not eligible for return if the item is “No longer needed”
If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available with the same seller. If the same item is not available from the same seller, a refund will be issued.
For device-related issues after usage please contact the brand warranty provider directly (if applicable).
Supplements Non-returnable

Baby, Toys & Kids

Category Return Window & Exception Cases
Clothing, Apparel & Shoes 7 Days; Return and refund. No questions asked
Toys & Games, Baby Care & Hygiene 7 Days; Return and refund
Not eligible for return if the item is “No longer needed”
Toy vehicles are not eligible for refund

Please note that certain items marked as non-returnable on product page are not eligible for return.

Valid reasons to return an item

  • Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
  • Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)
  • Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) – eligible for selected products only

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The expected processing time mentioned below is after we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days).